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Services

We offer a focused set of services for enterprise HR systems. Each engagement has defined outcomes, documented deliverables, and clear success criteria.

HRIS Implementation

End-to-end deployment of new HR platforms. We handle requirements gathering, configuration, integration development, testing, and cutover. Your team focuses on change management and stakeholder readiness while we handle the technical execution.

Outcomes

  • Configured HRIS aligned to documented requirements
  • Working integrations with payroll, benefits, and downstream systems
  • Validated data migration with audit trail
  • Trained internal team capable of day-to-day operations

Typical Deliverables

  • Requirements traceability matrix
  • Configuration workbook
  • Integration specifications and test plans
  • Data migration mapping and validation reports
  • Cutover plan with rollback procedures
  • Operations runbook

What Success Looks Like

Go-live happens on schedule. First payroll runs without escalation. Integration errors are caught by monitoring, not users.

Common Failure Modes Avoided

  • Scope gaps discovered at UAT
  • Untested integrations failing in production
  • Data quality issues blocking go-live
  • Knowledge concentrated in one person

HRIS Rescue & Stabilization

Triage and recovery for implementations that have stalled, failed, or are running but unreliable. We diagnose root causes, prioritize fixes, and establish a path to stable operations.

Outcomes

  • Root cause analysis of current failures
  • Prioritized remediation plan
  • Stabilized integrations with proper error handling
  • Documented current-state configuration

Typical Deliverables

  • Current-state assessment report
  • Issue log with severity and remediation status
  • Integration health dashboard or monitoring checklist
  • Updated runbook reflecting actual operations

What Success Looks Like

Integration failures become exceptions, not the norm. The team knows what is running, what can break, and what to do when it does.

Common Failure Modes Avoided

  • Chronic firefighting without root cause resolution
  • Undocumented workarounds becoming permanent
  • Vendor finger-pointing without clear ownership
  • Staff burnout from constant escalations

Integration Development

Design, build, and harden integrations between HRIS and payroll, benefits, finance, identity, and other enterprise systems. We build integrations that are observable, recoverable, and maintainable.

Outcomes

  • Production-ready integrations with error handling
  • Reconciliation logic to catch data drift
  • Monitoring and alerting for integration health
  • Documentation sufficient for internal support

Typical Deliverables

  • Integration specification document
  • Field mapping with transformation rules
  • Error handling and retry logic
  • Test plan with sample payloads
  • Monitoring checklist and alert thresholds
  • Troubleshooting guide

What Success Looks Like

Integrations run without manual intervention. When errors occur, alerts fire before downstream impact. Recovery is documented and tested.

Common Failure Modes Avoided

  • Silent failures corrupting downstream data
  • Manual reconciliation after every run
  • No visibility into integration status
  • Errors discovered by payroll or finance

Architecture & Delivery Leadership

Technical leadership for complex HR technology programs. We define integration patterns, establish decision frameworks, and ensure architectural choices are documented and defensible for audit and procurement.

Outcomes

  • Documented integration architecture
  • Decision log with rationale
  • Defined patterns for common scenarios
  • Technical risk register with mitigations

Typical Deliverables

  • Architecture overview document
  • Integration pattern library
  • Decision log (Architecture Decision Records)
  • Risk register with owners and controls
  • Vendor evaluation criteria (if applicable)

What Success Looks Like

Technical decisions are traceable. New team members can understand why things are built the way they are. Auditors get clear answers.

Common Failure Modes Avoided

  • Inconsistent integration approaches across workstreams
  • Undocumented decisions creating tech debt
  • Architecture by accident or vendor default
  • Inability to answer procurement security questionnaires

Post-Go-Live Hardening

Transition support after go-live. We establish monitoring, document operations, build runbooks, and ensure your internal team is equipped to operate independently.

Outcomes

  • Operational monitoring with defined thresholds
  • Runbooks for common scenarios and incidents
  • Escalation paths documented
  • Knowledge transfer completed with sign-off

Typical Deliverables

  • Monitoring dashboard or checklist
  • Operations runbook
  • Incident response procedures
  • Knowledge transfer sessions (recorded)
  • Handoff acceptance document

What Success Looks Like

Your team handles day-to-day operations confidently. Escalations to vendors or consultants are exception cases, not the default.

Common Failure Modes Avoided

  • Post-go-live dependency on implementation consultants
  • Tribal knowledge with no documentation
  • No monitoring until something breaks
  • Support contracts without clear scope

Need something specific?

These services can be combined or scoped to your situation. Contact us to discuss your requirements.

Get in touch

Engagements are scoped, documented, and time-bounded.